We Provide:
- Strategic guidance, staff training, and IT project management
- Provide expert guidance to staff on all technical issues, including systems and network design;
- Manage IT projects as requested; and
- Meet with individual staff or with groups to provide training and support as needed.
- Systems analysis and service architecture design
- Server, workstation and peripheral analysis
- Design server and workstation configurations as needed.
- Oversee implementation of acquired technologies
- Infrastructure analysis
- Examine existing IT infrastructure;
- Recommend improvements and changes to infrastructure to meet needs of organization and to meet organizational goals; and
- Oversee implementation of infrastructure modifications and make sure they meet required needs.
- Security analysis and system hardening recommendations
- Provide recommendations and planning for all security needs including firewalls, content filtering, Antivirus, Anti-Spyware, Anti-Spam, and Patch Management; and
- Oversee implementation of recommended solutions.
- Staff IT training
- work with faculty and staff to better understand and use IT resources, in both one on one and group settings;
- Make recommendations for additional training and support from outside vendors; and
- Review and assess benefits of training and recommend changes to improve benefit to organization.
- IT outsourcing services
- Provide support for all desktops, laptops, printers, servers, and other IT equipment;
- Provide purchasing support and installation of new IT equipment; and
- Provide high-level support for servers, workstations and related technology.
- Provide support for intranet and internet servers.
- Executive technology liaison
- Work with existing contracts and vendors to manage and improve delivery of services; and
- Meet with staff to determine school needs and ways to improve service.
- Telecommunications Cost Reduction Analysis
- Examine existing phone and data plans;
- Examine cell phone and land line phones and contracts
- Examine Data and networking plans and contracts
- Recommend improvements and cost savings to maximize schools benefit from technology; and
- Provide continued oversight and management and work with vendors to modify services plans as necessary.
- Disaster Recovery/Business Continuity Planning
- Examine existing backup and data retention policy, and compare and contrast with industry standard best practices;
- Develop updated plan to meet the needs of the organization and meet data retention needs; and
- Oversee implementation and assessment of policy, test and evaluate backup solution.
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