WHAT ARE MANAGED SERVICES?

       Traditionally, in the computer service industry, the business model was that you had computers, and when they broke or got so bogged down with problems that you couldn't stand it anymore you called the repair company. They came out and fixed the problems you showed them, got paid and left. Your problems were their business. We prefer to do things a bit differently at Dynamic Network Solutions. In the 'Managed Services' business model, we are proactive. We monitor your systems to spot equipment problems before they become your problems.

THE BENEFITS OF MANAGED SERVICE

• Reduced system downtime and increased reliability
• Faster and better support
• Consistent monthly costs
• Easier user experience

MANAGED SERVICES TECHNOLOGY

       Managed services would not be possible without a lot of technology behind it. The system Dynamic Network Solutions uses installs a management program on each machine which allows for complete remote management of the computer, services include:

• Remote control
  • End users can have remote access to their system from anywhere where they have web access.
  • Technicians can connect to any user system to provide support and maintainence.
• Remote Monitoring
  • Monitor system event logs for impending problems, like disk failures and software problems
  • Track network access to detect security violations.
• Inventory
  • Complete system inventory reports can be provided, including all hardware and software.
  • Changes to systems can be tracked in order to troublshoot and prevent system problems .
  • Systems can be tracked and analyzed to detemine when upgrades are needed.
• Patch Management
  • Automatically keeps Microsoft Windows and Microsoft Office updated with all windows security updates
  • Prevents system problems and vulnerabilities
  • Tracking of patches to make sure systems are up-to-date and secure
• Scripting
• Help Desk Ticketing
• Remote Backup
• Reporting

MANAGED SERVICE PLANS

Desktop\Laptop PC Management

Prices monthly per computer

Server Management

Prices monthly per server

MANAGED SERVICE OPTIONS

      The following options can be added to any managed service plan